At
Hongkong Land, we insist that all of these installations
are maintained by the manufacturer’s own qualified staff,
and that they in turn commit to using
only OEM (Original Equipment Manufacturer) spare parts and components. Best-in-class
quality assurance systems are also a must.
Each
Hongkong Land elevator and escalator is subject to comprehensive
maintenance contracts, with all work carried out exclusively
by OEM in-house staff. For example, many of our installations
are supplied by Schindler, Europe’s largest and longest
established lift and escalator specialist. All Schindler
technicians must undergo a rigorous certification programme,
reinforced by ongoing training courses, in order to service
Schindler equipment. Their Hong Kong technicians have an
average 18 years’ experience in the elevator and escalator
industry.
And we at Hongkong Land go well beyond public statutory requirements too. We
commission annual independent maintenance and safety audits
from a globally renowned third party specialist in order
to benchmark our maintenance and safety standards against
international best practices.
Our goal is to make reliability
and safety a positive experience for all of our tenants
and visitors. We regard safety in all areas as non-negotiable.
Indeed, this is a core value at Hongkong Land.
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